What’s included in the full refund for Reserving Workspace Online?

The full refund includes your entire service retainer fee and setup fee. The total amount will be reimbursed to the credit card you have on file with us and could take around one to two weeks to process.

After 2 business days from your start date, the membership payment cycle will kick in and you’ll be charged for your first month (at a prorated fee if you don’t move in on the first day of the month). This payment will also be reimbursed if you’re already working with your building’s community team on reworking your Membership Agreement.