We want to make sure each and every one of our members feels happy and productive in their new space. Therefore, we give you up to 2 business days, from your contract start date, to terminate your Membership Agreement and get a full refund.
How it works: If you decide you’re not satisfied with your experience, your building community management team will work with you to see if any other workspace options, amenities, buildings, etc. better meet your needs. If you still don’t find what you’re looking for, we will make sure to issue you a full refund.
Please note: The 2 business days start during your building’s operating business hours on the start date specified in your Membership Agreement contract. If you won’t be moving in on your actual contract start date, and you are worried about not qualifying for a refund, please contact your community management team ahead of time.