The service retainer is a one-time fee paid before you move in. It is a security requirement in the event that a company defaults on their payment. Your Service Retainer will remain in place as you continue in your WeWork membership.
Funds are returned to members upon the termination of their agreement 30 days after the move-out date.
The service retainer charge is dependent on the payment method and the more direct the payment, the lower the charge. The charge will vary by region, so please consult with your community manager to confirm your location specific fee.
Please note that switching payment methods may result in an adjustment to the service retainer refund.