I’m unable to access the Account Manager. Why?

Only the Primary Member of the company is able to access the Account Manager to view invoices, manage team members, and edit payment information. We recommend to use Chrome and to follow these easy steps:

1) Open Chrome.

2) Click the three dot menu in the upper right corner of the screen.Screen_Shot_2020-02-05_at_4.57.21_PM.png

3) Tap "More Tools."

4) Tap "History," and then tap "Clear browsing data."

5) Under "Clear browsing data," select the checkboxes for Cookies and site data and Cached images and files.

6) Use the menu at the top to select the amount of data that you want to delete.

7) Tap "Clear browsing data."


Alternatively, you can open a new tab on incognito mode and log on members.wework.com/login

Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.

Mac: Press ⌘ + Shift + n.

If this doesn’t work, please submit a support request and a member of the WeWork Team will assist you.