How do I reset phone voicemail or change my password?

If you have Vonage phone service, please call Vonage at 611 for all phone voicemail and password inquiries. 

Depending on your country, you may also be able to access account management tools at https://phonerequests.com/

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If you have Ooma phone service, the administrator of the Ooma Office account can reset the voicemail PIN and web password for a user by logging into Ooma Office Manager at http://office.ooma.com


Selecting the user on the Manage Extensions screen and click on the option to reset password, or switch over to the Voicemail tab and enter the new voicemail PIN.

If you need assistance over the phone, please contact Ooma at:
(855) 803-2565 (US)
(855) 803-2564 (Canada)
0 800 91 08 67 (France)
1800 531 894 (Australia)