Why am I unable to log in to my Member Network account?

There could be a few reasons why you’re having trouble logging in.

Your membership must be active to be able to access the Member Network. If you are no longer a member and are trying to retrieve invoices, please submit a support request and a member of the WeWork Team will assist you.

If you are having difficulties logging in from a computer web browser, try the following steps:

  1. Be sure you are using a supported internet browser and device The Member Network supports Safari, Chrome, and Firefox.
  2. Be sure you are logging in with the email address that is connected to your WeWork membership - if you’re not sure what email that is, please submit a support request and a member of the WeWork Team will assist you.
  3. Refresh your web browser by clearing your cache.
  4. Go to members.wework.com and click “forgot password” to have password reset instructions delivered to the email address that we have for you in our system.

If you are having difficulties logging in from the WeWork mobile app, try the following steps:

  1. Be sure you are using a supported device. The WeWork app will run successfully on the latest operating system for Android and iOS devices. There is not currently an app for Windows phones.
  2. Be sure that you are using the most up-to-date version of the WeWork app.
  3. Be sure you are logging in with the email address that is connected to your WeWork membership - if you’re not sure what email that is, please submit a support request and a member of the WeWork Team will assist you.
  4. Open the app and tap “forgot password” to have password reset instructions delivered to the email address that we have for you in our system.

If you’re still having trouble after following these steps, please request and a member of the WeWork Team will assist you.